The mandator for a damage survey is normally the yacht insurer. If you sustain a damage on your yacht,
first do as much as necessary to avoid further damage, then inform your yacht insurer about type and process of damage. If he recommends the intervention of a yacht surveyor,
inspect the damage together with him and a representative of the proposed repair
company. Volume and method of the repair have to be determined and arranged. Repair
company and yacht surveyor then calculate the repair costs independently from each other. If both get close to the same result,
normally the estimate of the repair company will be accepted. Should this be essentially
higher as calculated by the surveyor, estimates of other repair companies will have to be obtained. Principally there is only a contractual relationship between yacht owner (insurant) and insurer, and another one between yacht owner
(customer) and repair company. Consequently the yacht owner has to organize and control
the repair himself. If the repair of your yacht will be carried out abroad and you cannot take care about it yourself, respectively have no representative at site, inform your yacht insurer about
that. He can provide you valuable help, e.g. by commissioning the yacht surveyor with the organisation and control of the repair.